Personal Data Protection · PDPA 2010

FufuSlot Privacy Policy – Our Commitment to Protecting Your Personal Data

Your privacy is our priority FufuSlot. This document clearly explains what data we collect, how it is used, who it is shared with, and your rights as the data owner. Please read it carefully.

Updated: 1 July 2026 Malaysia · PDPA 2010 Version 3.1
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Your Data Is Safe
256-bit SSL Encryption · PDPA Compliant · No sale of data to third parties
Important Notice

By using the platform FufuSlot, you agree to this Privacy Policy. This Policy is designed to comply with Personal Data Protection Act 2010 (PDPA) Malaysia and explains your rights as a user of our platform. If you disagree with any part of this policy, please discontinue use of our platform.

1

Introduction & Scope of Privacy Policy

FufuSlot ("We", "Platform") are committed to protecting the privacy and personal data security of all members and users of our platform. As a responsible online entertainment platform, we take every aspect of personal data handling seriously.

This Privacy Policy describes the personal data collection, use, storage, and protection practices adopted by FufuSlot. This Policy is drawn up in accordance with the requirements of Malaysia Personal Data Protection Act 2010 (PDPA) which is the primary legislation governing personal data protection in our country.

This Privacy Policy applies to all information collected through the platform FufuSlot, including the main website, mobile app, and all related services we offer — from slots, Live Casino, Sports Betting for the Malaysia Super League, e-sports betting, to lottery and exclusive promotions.

We review and update this Privacy Policy periodically to ensure it remains aligned with current legal developments and industry best practices.


2

Types of Personal Data We Collect

FufuSlot only collects data that is strictly necessary to deliver a quality service. The following are the categories of data we collect:

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Identity Data
  • Full name (as per MyKad)
  • National identity card number (MyKad)
  • Date of birth
  • Gender
  • Profile picture (optional)
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Contact Data
  • Malaysian phone number
  • Email address
  • Residential address (optional)
  • WhatsApp Number
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Financial Data
  • Malaysian bank account number
  • Digital wallet information (TnG, GrabPay, etc.)
  • Deposit/withdrawal transaction records
  • Betting history (for compliance)
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Technical Data
  • Device IP address
  • Web browser type
  • Device model & operating system
  • Location data (state only)
  • In-platform activity logs

We never collect sensitive information such as your password (stored in hashed form), health information, or political/religious views.


3

How We Collect Personal Data

FufuSlot collects personal data through the following channels:

A
Direct Account Registration

When you register a FufuSlot account, you will be asked to provide basic information such as your name, phone number, date of birth, and email address. This data is collected directly with your full consent.

B
Identity Verification Process (KYC)

To ensure account security and comply with financial compliance requirements, we may request a copy of your MyKad or relevant documents during the KYC process. These documents are stored securely and used solely for verification purposes.

C
Financial Transactions

Every deposit and withdrawal made via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, or CIMB Clicks generates a transaction record that we are required to retain for accounting and legal compliance purposes.

D
Automated Platform Usage

The FufuSlot system automatically records technical data such as your IP address, device type, and usage patterns when you use our platform. This is done for security purposes and to support platform improvements.

E
Cookies & Tracking Technologies

The FufuSlot website uses cookies and similar technologies to improve the user experience. Further details on cookie usage are set out in Section 7 of this document.


4

How We Use Your Data

FufuSlot uses your personal data solely for the purposes stated and on a valid legal basis. The primary purposes for which data is used are as follows:

  • Account Management: To create, verify, and manage your FufuSlot account, including login, password reset, and two-factor authentication.
  • Transaction Processing: To securely process deposits and withdrawals via your preferred Malaysian payment method.
  • Service Provision: To give you access to all FufuSlot games and services — slots, live casino, sports betting, e-sports, and lottery.
  • Security & Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and unauthorised use of our platform.
  • Legal Compliance: To fulfil legal and compliance obligations imposed on us, including financial reporting requirements.
  • Service Communications: To send important notifications relating to your account, transactions, or policy changes that affect you.
  • Marketing (with consent): To send you promotional information, bonuses, and special offers where you have given consent to receive them.
  • Platform Improvements: To analyse usage patterns and continuously improve the overall user experience on the FufuSlot platform.
Purpose Limitation Principle

FufuSlot will not use your personal data for any purpose beyond those stated above without first obtaining your additional consent. This is our commitment to you.


5

Data Sharing with Third Parties

FufuSlot does not sell your personal data to any third party. However, in certain circumstances, we may need to share your data with the following parties:

  • Payment Service Providers: Transaction information is shared with Malaysian payment providers such as Touch 'n Go, GrabPay, DuitNow, and local banks solely for the purpose of processing your transactions.
  • Game Providers: Usernames and game records (not personal financial information) may be shared with world-class game providers that supply content to FufuSlot.
  • Technology Providers: Cloud service providers, security systems, and IT infrastructure that we use may process some of your data in a data processor capacity, subject to strict data protection agreements.
  • Legal Authorities: We are required to disclose information to the relevant authorities when ordered by a court or as mandated under Malaysian law.

All third parties that receive your data from FufuSlot are bound by confidentiality and data protection agreements that require them to handle your data with a level of security equal to or higher than our own standards.


6

Data Security Measures

FufuSlot implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:

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256-bit SSL Encryption

All data transmitted between your device and FufuSlot's servers is protected with banking-grade 256-bit SSL encryption.

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Two-Factor Authentication

2FA is available and strongly recommended for all FufuSlot accounts to prevent unauthorised access even if your password is compromised.

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24/7 Monitoring

FufuSlot's security system monitors all platform activity around the clock to detect and respond to threats promptly.

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Internal Access Controls

Access to members' personal data within FufuSlot is strictly limited on a need-to-know basis.

While we implement comprehensive security measures, no system can guarantee absolute security. You also play an important role in protecting your account by keeping your password secure and never sharing your login credentials with anyone.


7

Cookies & Tracking Technologies

Platform FufuSlot uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your web browser settings.


8

Your Rights as a Data Owner

As the data owner, you have rights protected under Malaysia Personal Data Protection Act 2010 (PDPA). The following is a summary of your rights and how to exercise them:

Your RightsDescriptionHow to Implement
Right to Access Obtain a copy of the personal data we hold about you. Contact customer support or email privacy@fufuslot.biz
Right to Rectification Request correction of inaccurate or outdated data. Can be done on your own in account settings or contact us
Right to Erasure Request the deletion of your data under certain circumstances. Submit a written request to privacy@fufuslot.biz
Right to Restriction Request that we restrict the processing of your data in certain circumstances. Contact our privacy team for a discussion
Right to Object Object to the processing of your data for marketing purposes at any time. Unsubscribe from emails or contact customer support
Right to Erasure Withdraw consent that was previously given. Can be done in account settings or contact us

Privacy rights requests will be processed within 30 working days. In complex cases, we reserve the right to extend this period by up to 60 days with notice to you.


9

Data Retention Period

FufuSlot retains your personal data for as long as your account remains active or as long as necessary for the stated purposes. General data retention guidelines are as follows:

  • Active Account Data: Retained for the duration that your account remains active on the FufuSlot platform.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial legal requirements.
  • KYC Records (Identity Verification): Retained for 5 years after account closure in accordance with compliance requirements.
  • Communication Logs: Retained for 2 years for dispute resolution and service improvement purposes.
  • Technical Data (Server Logs): Retained for 90 days before being automatically deleted.

When data is no longer needed and there is no legal obligation to retain it, FufuSlot will securely delete or anonymise such data using industry-standard methods.

Right to Data Erasure

When you close your FufuSlot account, personal data not subject to mandatory retention requirements will be deleted within 90 days of account closure. Data that must be retained for legal compliance purposes will be anonymised to the fullest extent possible.


10

Child Protection

Platform FufuSlot is a service exclusively for individuals aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18.

All prospective members are required to confirm that they are at least 18 years of age upon registration. Our KYC process helps us detect and prevent registration by underage individuals.

If you discover that a child under the age of 18 has registered an account FufuSlot, please notify us immediately by emailing support@fufuslot.biz. We will take prompt action to close the account in question and delete all associated data.


11

Changes to This Privacy Policy

FufuSlot reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we handle personal data.

When material changes are made to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying a notice on the FufuSlot platform homepage regarding the changes.
  • Sending email notifications to all registered members for significant changes.

Continued use of the platform FufuSlot following any changes to this Privacy Policy indicates your acceptance of the updated version. If you do not agree with the changes, please stop using the platform and contact us to close your account.


12

Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding how FufuSlot handling your personal data, please contact our Data Protection Officer (DPO):

Privacy Email
privacy@fufuslot.biz
Response within 24 hours
Live Chat
Available on the platform
24 hours / 7 days
General Support
support@fufuslot.biz
Response within 24 hours

All privacy-related complaints will be thoroughly investigated, and we are committed to providing a satisfactory response within 30 business days. If you are not satisfied with our response, you have the right to escalate your complaint to Department of Personal Data Protection Malaysia.

Our Privacy Commitment

Why Your Data Is Safe with FufuSlot

More than just words — we enforce personal data protection through robust technology, processes, and a company-wide culture of accountability.

Banking-Grade Encryption

The FufuSlot platform uses the same 256-bit SSL encryption employed by Malaysia's leading banks, such as Maybank and CIMB. All your data — from login credentials to DuitNow transaction details — is transmitted fully encrypted.

PDPA 2010 Compliance

FufuSlot fully complies with Malaysia's Personal Data Protection Act 2010. We have appointed a dedicated Data Protection Officer (DPO) to ensure all our data handling practices meet local legal requirements.

No Data Sales

FufuSlot has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — not to us as a business asset.

Full Member Data Control Rights

As a FufuSlot member, you have full control over your personal data. You may review, amend, restrict, or request deletion of your data at any time through your account settings or by contacting us.

Strict Internal Access Controls

Access to FufuSlot members' personal data within our organisation is restricted on a need-to-know basis. All access is logged and regularly audited to ensure there is no unauthorised use.

Data Backup & Recovery

FufuSlot data is backed up regularly to secure data centres protected by both physical and digital safeguards. In the event of an unexpected security incident, we have a comprehensive incident response plan in place to protect your interests.

Play with Confidence

Your Data is Safe. Your Platform is Trusted.

FufuSlot safeguards your privacy with the latest security technology and full compliance with Malaysian law. Join over 850,000 members who play safely and with peace of mind on our platform.

For users aged 18 and above only · PDPA 2010 Compliant · 256-bit SSL Encryption

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